Contact us

General enquiries

We will respond to your enquiries during business hours 9.00am to 5.00pm Monday to Friday.

Ask a question

P: 02 6246 1111 
F: 02 6261 4285

ABN 62 020 533 641

Address

Physical

51 Lawson Crescent
Acton ACT 2601
Australia
map and visitor information

Mailing

GPO Box 553
Canberra ACT 2601
Australia


Aboriginal Studies Press

P: 02 6246 1183
asp@aiatsis.gov.au

Collections Access Unit and Reading Room

P: 02 6246 1182
collectionenquiry@aiatsis.gov.au

Research

Dr Lisa Strelein, Executive Director

P: 02 6246 1155
F: 02 6249 7714
research@aiatsis.gov.au

Family History Unit

P: 1800 352 553
familyhistory@aiatsis.gov.au

AIATSIS Foundation

P: 02 6246 1123
Foundation@aiatsis.gov.au

Media enquiries

P: 02 6261 4241
M: 0476 843 522
commsmedia@aiatsis.gov.au

Website and social media enquiries

commsmedia@aiatsis.gov.au

Concerns about website or social media content or take-down requests will be forwarded to the CEO or Deputy CEO, or their delegate, within two working days for their decision.

We encourage discussion on our social media accounts, please see our Social Media Acceptable Use conditions for more.


Function room bookings 

Are you looking for a venue to accommodate a function or seminar in Canberra?

The Mabo Room at AIATSIS seats 80 people comfortably and can hold up to 100 people.

For further details see AIATSIS Mabo Room bookings.


How to give us feedback

We welcome feedback on our performance. If you have any comments or suggestions about improving our service, please let us know.

  • If you are dissatisfied or have concerns about our day-to-day services, please discuss this with the person you dealt with or their supervisor, and we will try to resolve your concerns immediately.
  • If your concerns are not resolved, please contact the Executive Unit by emailing executive@aiatsis.gov.au.

The AIATSIS Complaints handling policy provides information regarding the process for handling complaints. If you are still dissatisfied with our service, you may wish to contact the Commonwealth Ombudsman.

We will use your feedback to ensure that we provide service of the highest standard and that this is reflected in our charter. We appreciate your efforts to help us to serve you better.

Last reviewed: 16 Apr 2019